As you make plans to gather around the Thanksgiving dinner table, take a minute to ask yourself, “When was the last time I said “thank you” to my customers?” This is the perfect time to extend a heartfelt message of gratitude to those around you that have made your business the success that it is. Here are three ways for you to reach out and ensure that your customers will stay loyal to you in 2018 and beyond.
Share With Gratitude – Sharing is one of the first life-skills that a parent teaches a child. The art of sharing is even more important to a successful life as you get older. Sharing can be something as simple as a spontaneous phone call to a customer to say “I appreciate you.” A “non-sales” personal phone call will make someones day, and also sets you apart as a thoughtful leader in the business world.
Practice Random Acts of Kindness – Now is the time to make a donation of money or time to a charity. The gift of your time or of yourself reflects well on you AND your company. Another way to give back to your customers is to refer their business to clients. This is what you ask of them, it’s time you gave them a nod of support in return.
Share The Wealth – Use social media to its fullest extent and ask your customers to share their “thankful thoughts” on your page. This is the perfect time to challenge your clients and your employees to “pay it forward” and you can applaud the acts on your social media page or in your newsletter.