Simple Steps to Successful Communication

As we move through our workdays, the manner in which we communicate with clients and coworkers is key to the outcome of our productivity and happiness. Here are four tips that will help you communicate more effectively in your workplace.

Focus on the Person

Make sure you are giving your undivided attention when communicating with a client or coworker. This goes for face-to-face, phone, and even email conversations. People can tell when you are distracted.

Ask Questions

Before you talk, ask a few questions to clarify what they are asking. This is an efficient use of time and it helps you respond in an effective way. 

Take Notes

It’s always a good idea to take notes that document the objectives of the communication. This provides a record of the discussion and will help you remember what you need to do. It also shows you’re interested in the conversation and value the other person’s time.

Next Steps

The truth is no one is a perfect communicator. One of the most important tips for more successful communication is simple – make sure you respond with respect. A timely and appropriate response is the best sign of integrity on your part and will lead you to a more productive work day!