When a customer has a positive experience with a business, they may tell a few people. When a customer has a negative experience, they tend to share it with their...
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For many of us it is not easy to say no especially when it comes to the workplace. One of the most important things you can learn in life is...
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It's a well-known fact that the cost of acquiring a new customer is much more than retaining a satisfied customer. Every business organization must build a customer retention strategy into their...
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Do you feel like your company does a good job of keeping its employees “in the know” on new processes, new business, product and service updates and other key operating…
Business owners need to develop a marketing strategy that will consistently reach and expand their markets beyond the scope of traditional means. To be “heard” in the marketplace, you must…
“Most people are about as happy as they make up their minds to be.” — Abraham Lincoln Life has taught us that the ability to make other people happy is…
As we come to the end of 2017 and enter the New Year with both personal and professional goals in mind, remember that companies can have resolutions, too! This is…
November is quickly passing and NOW is the time to get your plans in place for the holidays so that the coming weeks can truly be “the most wonderful time…
All of us know that in sales it is easy to write off the end of the year as unproductive, in effect turning a 12-month selling year into a 10…
The activity during summer months can sometimes interrupt our routine at home and at work. The heat, the vacations, the family and friends visiting, the kids home from school…all of…
