When mistakes happen, and they will, it’s natural to want to shy away from telling your customer or client until the issue is fixed. The…
Tom NoffsingerJanuary 10, 2022
We’ve all been there. You start shopping for something online, and 30 minutes later you’re so far down the rabbit hole of options that you…
Tom NoffsingerDecember 6, 2021
When a customer has a positive experience with a business, they may tell a few people. When a customer has a negative experience, they tend…
R2R MarketingNovember 29, 2021
This time of year we like to take a few minutes, pause, take a deep breath and reflect on all the things for which we…
Tom NoffsingerNovember 22, 2021
The holidays are upon us, and no matter your industry, holiday marketing can be very rewarding for your business. Here are two key tips to…
Tom NoffsingerNovember 15, 2021
You’re hiring and you need a careers page added to your website ASAP? We hear that a lot lately. Come in. Take a breath. Let’s…
Tom NoffsingerNovember 8, 2021
There is a saying in the strategic communication and marketing profession: meet people where they live . The essence is you communicate to target audiences where and…
Tom NoffsingerOctober 18, 2021
We often hear that to be successful in business you must abide by the rule "the customer is always right." This rule is a great…
R2R MarketingOctober 11, 2021
One key ingredient in R2R’s secret sauce is trust. We trust one another to do our jobs well, and that makes us extremely efficient. One…
Tom NoffsingerOctober 4, 2021