We all understand the importance of asking the customer questions to help to determine how well your service or product is doing, as well as where you may need to make changes. Hopefully you are able to do this on a consistent basis, and gain insight that not only helps you become better, but also increases your customer and referral base.
Now that you have discovered how to better serve your customer, it is time to be honest with yourself and answer these five simple questions that will help you be a better person to yourself AND your customer!
1. What is your mission? This seems like an obvious question but it’s not. Your mission needs to be defined, redefined, and redefined again and again. As things change, your mission needs to be aligned with the landscape of today’s needs.
2. What do you enjoy most about your business? Many people start out doing what they love, but as the business grows and things become more complicated they lose sight of it along the way.
3. How would you spend your time if you could? If for nothing else, this answer is a great exercise to daydream about those dreams in life that you may have lost sight of along the way.
4. What is your plan? Every mission must have a strategy for moving forward. By developing a plan you will have a road map to help explain the next steps to your employees.
5. Why is now the right time? When you take the time to challenge yourself with questions, and take the time to answer them honestly, you will become a better person and business leader.
By answering these questions honestly and with great thought, you will have a better understanding as to the direction that you should move, and a plan for your team. A satisfied customer is the catalyst for your success, and your confidence as a business leader will touch every customer that comes your way!
At R2R Marketing we are continually amazed at the talents and expertise that each one of our clients shares with us when working as a team. The mutual respect for the knowledge that we share is the foundation for a successful partnership. Call our team today and learn how we can help you in those areas that we do best! We look forward to meeting you.
