Your reputation is very important for a lot of reasons. People like to be around those that they can trust and that they enjoy being around. A great reputation is built on trust, integrity, honesty and sincerity on every level of interaction that you have with a family member, friend, coworker or customer.
It doesn’t matter what you do in life, it important to take a minute and reflect upon your reputation and how it affects those around you – in the workplace and as an individual. Take a look at these simple guidelines that can help you inspire the hearts and minds of those around you.
Honor your word no matter what.
A man’s word is the key to establishing trust in all situations. If you promise a customer you’ll call them back in 24 hours – make sure that you do. If you owe a vendor money – pay it – on time. If you scheduled a 9 o’clock appointment with an employee or a customer, be on time. If life gets in the way, and you are not able to keep your word – be honest and let the person know.
Put your customer’s satisfaction first.
A company that provides GREAT customer service stands out above the rest. One must never forget that the customer is the reason that all of us are in business. Take the time, every day, to remind yourself and your coworkers, as to the importance of providing the very best customer service – one customer at a time. And smile as you share this with them.
A good reputation is one of the most valuable assets your company can have. It is also one of the easiest assets to lose and the hardest to recover. Follow these simple guidelines, and you will suddenly find yourself standing out in the crowd and sought after by your customers, and potential customers on the horizon!