If you are in business – no matter the industry – keeping your customers happy should be your end goal AND in the forefront of your mind daily. It’s a fact that a customer is more likely to share the news of poor customer service with their friends and family versus the happy customer. However, if you continually go above and beyond with your customers – the” WOW” factor can take hold – giving them reasons to tell everyone how impressed they were with the customer experience.
Here are five simple ways to motivate your customers to talk about you after the sale:
Pick Up The Phone.
Don’t Worry, Be HAPPY.
It doesn’t matter what type of business you are in or what your role is in the company. These simple tips can be applied whenever you are dealing with people – customers, co-workers and even family! When you put these things into motion, you’ll be amazed at how positively people will respond.