When you go in to the doctor's office for your annual checkup, don't you assume that your physician has done their homework on the most recent developments in medicine? You...
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Whether you own the business, work at the front desk or fill orders in the warehouse, there are always distractions that will compete for your attention throughout the day. You...
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Is your customer lying to you? Well, they might be, but trust us, they don’t mean any ill-will and definitely don’t aim to deceive you. Customers speak untruths because they...
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What sets YOU apart from your competitor? Define and market the specialties that set you apart from your competitor. Don't waste time and money trying to appeal to everyone. The...
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Customer retention is the bedrock of every business and is vital to the predictability and stability of your overall income. As you may already know, retaining customers is much easier...
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