With the real-time advances in technology at our beck and call 24/7, knowing what time it is is not the issue – the challenge is managing. The distractions that present...
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As a company in the service industry, it's easy to try and spread yourself too thin. You want to do the best job possible for your customers, but there are...
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We have always been taught to put the customer first and even live by the saying –“the customer is always right.” If you have been in business long enough, you…
Whenever a customer cancels an appointment, it's hard to not take it personally. Before you get too down on yourself or become defensive, take a minute to think about the...
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"Branding is what people say about you when you're not in the room." — Jeff Bezos, Founder and CEO, Amazon.com If you want to generate consistent growth, increased visibility, and...
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Do you believe in love at first sight? Well when it comes to your customer and your website, it can happen...with a customer-friendly site design. Much like a dating relationship,...
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Smart business owners know the majority of any business comes from referrals and repeat business. What does this mean to you and your team? Do you have the ability to...
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Whether you own the business, work at the front desk or fill orders in the warehouse, there are always distractions that will compete for your attention throughout the day. You...
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