As you make plans to gather around the table for Thanksgiving dinner, take a minute to ask yourself, “When was the last time I said “thank you” to my customers?” This is the perfect time to extend a heartfelt message of gratitude to those around you that have made your business the success that it is. Here are three ways for you to reach out and ensure that your customers will stay loyal to you in 2016 and beyond.
1. Share With Gratitude
Sharing is one of the first life-skills that a parent teaches a child. The art of sharing is even more important to a successful life as you get older. Sharing can be something as simple as a spontaneous phone call to a customer to say “I appreciate you.” A “non-sales” personal phone call will make someone’s day, and also sets you apart as a thoughtful leader in the business world.
2. Practice Random Acts of Kindness
Now is the time to make a donation of money or time to a charity OR pay for the order for the customer in line behind you! The gift of your time or of yourself reflects well on you AND your company. Another way to give back to your customers is to refer their business to clients. This is what you ask of them, it’s time you gave them a nod of support in return.
3. Share The Wealth
Use social media to its fullest extent and ask your customers to share their “thankful thoughts” on your page. This is the perfect time to challenge your clients and your employees to practice “random acts of kindness” or give of themselves to a community charityand you can applaud the acts on your social media page or in your newsletter.
From all of us at R2R Marketing we’d like to say “Thank You” for your support all year long. Have a safe and Happy Thanksgiving holiday!
