BlogWeekly Thought Identify Your Core Values Last week we shared our thoughts about how Core Values make difficult decisions easier. We had a few questions as a result of that viewpoint,…Tom NoffsingerMarch 14, 2022
Weekly Thought Core Values Make Hard Decisions Easier Over the past two weeks, quite a few companies have decided to limit or remove their services in Russia in response to Russia’s invasion of…Tom NoffsingerMarch 7, 2022
Weekly Thought Who is your IDEAL Customer? If you are in business and want to attract YOUR ideal customer, you must know who YOUR IDEAL CUSTOMER is! This might seem obvious, however,…Tom NoffsingerFebruary 21, 2022
Food for thoughtWeekly Thought Anger Doesn’t Serve Success A customer doesn’t pay their bill and ignores your attempts to contact them. An employee doesn’t show up for an important day of work and…Tom NoffsingerFebruary 14, 2022
Weekly Thought How to Use Scripts for a Better Customer Experience It can be difficult to find the right words to keep a conversation on track or provide ample information when speaking with customers. Scripts help…Tom NoffsingerFebruary 7, 2022
Weekly Thought Writing? Here’s a Tip for Getting Started. Often the most difficult part of writing is simply getting started. That’s true whether you’re replying to a customer inquiry or writing a blog article…Tom NoffsingerJanuary 25, 2022
Weekly Thought How Do YOU Feel About the Work You’re Doing? It’s easy to measure success based on what your customers or others think of the results. After all, they are the ones paying for the…Tom NoffsingerJanuary 17, 2022
CustomersWeekly Thought How Mistakes (When Properly Managed) Can Strengthen Your Customer Relationships When mistakes happen, and they will, it’s natural to want to shy away from telling your customer or client until the issue is fixed. The…Tom NoffsingerJanuary 10, 2022
BlogWeekly Thought Finding The Right Balance In Your Life If you are finding it more challenging than ever to find balance between your work and your life, you are not alone. There was a…R2R MarketingDecember 14, 2021
Sales & MarketingWeekly Thought Avoid Analysis Paralysis and Make the Sale We’ve all been there. You start shopping for something online, and 30 minutes later you’re so far down the rabbit hole of options that you…Tom NoffsingerDecember 6, 2021